Basingstoke Bluefins http://www.swimbluefins.org/ News about Basingstoke Bluefins Copyright Basingstoke Bluefins 2005 Tue, 7 Feb 2012 23:48:13 GMT web.team@swimbluefins.org ***Cranbourne continues to have problems*** There are still problems with the pool. The earlist that it might open is now 18th February.  

It is now clear that we will not be able to deliver our guaranteed number of lessons. We are making arrangements to adjust direct debits accordingly, but since this involves instructing the bank it will take a little time. We will let you know what is happening as soon as we know.

Unfortunately, this does mean that we are unable to run the half-term course. We are in the process of contacting those who have enrolled by e-mail. Any queries on the half term course, contact us by e-mail to holidaylessons@swimbluefins.org.

Please don't try to contact me (Sue) by phone as I will be away from 28th Jan to 12th Feb.

]]> http://www.swimbluefins.org/news/show.php?id=219 Fri, 3 Feb 2012 21:10:00 GMT *** Cranbourne Update*** The parts have been fitted but there is still a leak. Engineer will hopefully fix this tomoorw - Tuesday.

I have agreed to give them the ret of the week to clean and reheat the pool, so would hope for a start to lessons on Saturday 28th Jan.

We will confirm this by email and/or text message, hopefully on Friday if not before.

Once again, thank you for your patience and understanding.

]]> http://www.swimbluefins.org/news/show.php?id=217 Mon, 23 Jan 2012 15:06:00 GMT Attention - Dev 2 Squad Swim arranged for 24th January We have a swim arranged at the Aquadrome on Tuesday 24th January between 18:30 and 19:30. Look forward to seeing you there.

]]> http://www.swimbluefins.org/news/show.php?id=216 Sun, 22 Jan 2012 13:28:00 GMT Cranbourne Pool Update 20th January Good news and bad news! The new parts have been fiitted, but there seems to be a leak. Consequently cleaning and heating of pool cannot go ahead until early next week when the engineer can find the leak and fix it.

My best guess is that it will be at least Wednesday 25th before lessons can restart.

As mentioned before, I will contact by email and/or text message when I can give you a start date.

Thank you for your patience, we really appreciate how frustrated you may be, but we are working with Cranbourne to keep you as updated as we can.

Direct Debits will go ahead on 1st Feb as usual, but we will monitor the number of lessons missed and I will update you on any refunds that might be due once we start back.

Any questions or comments, please email: lessons@swimbluefins.org

]]> http://www.swimbluefins.org/news/show.php?id=215 Fri, 20 Jan 2012 15:56:00 GMT Cranbourne Pool - latest update Latest news on Cranbourne Pool is - no news! I am waiting to hear whether the part has been received. Will update this site as and when there is something to tell you.

Meanwhile, please assume no lessons this week. I will contact lessons parents when there is a start date.

Many apologies for the delay in starting lessons - we are as frustrated as you are, but meanwhile, enjoy the extra time at home!

]]> http://www.swimbluefins.org/news/show.php?id=214 Mon, 16 Jan 2012 11:39:00 GMT Cranbourne Pool - latest update Latest news is that Cranbourne is now unlikely to open next week. The parts have still not arrived, I have asked that the maintenance company be chased for a likely date and will communicate this as soon as possible.

A change to the system - parents will now be informed when lessons are ready to start back, not that they are not running - it's just not practical to spend hours every day texting to cancel!

We do apologise for the delay in restarting lessons, but please be assured that we are doing all we can. I would appreciate knowing if you have read this message: sue.lambert@swimbluefins.org

Monday and Wednesday Development parents should watch for further info from your coaches.

]]> http://www.swimbluefins.org/news/show.php?id=213 Thu, 12 Jan 2012 11:34:00 GMT